Are you tired of your current Airtel network and looking for better data speed, connectivity, and affordable plans? Switching from Airtel to Jio is a simple and seamless process, thanks to Mobile Number Portability (MNP). Here is a complete guide on how to port Airtel to Jio, including eligibility, documentation, and detailed steps to follow—whether you’re using a prepaid or postpaid number.
Why Port from Airtel to Jio?
Before diving into the process of How to Port Airtel to Jio, let’s look at some reasons why users are switching from Airtel to Jio:
- Affordable Plans: Jio offers highly competitive pricing for both prepaid and postpaid users.
- Better Data Speed: Jio is known for its high-speed 4G and 5G services across India.
- Nationwide Coverage: Jio has one of the largest telecom networks with deep penetration in urban and rural areas.
- Free Services: Unlimited voice calls, SMS, and complimentary OTT subscriptions with select plans.
Eligibility Criteria for Porting from Airtel to Jio
Before initiating the porting process, make sure you meet these basic eligibility requirements:
- You must have used your Airtel number for at least 90 days before porting.
- There should be no pending dues (for postpaid users).
- Your number should not be under any legal or contractual obligations with Airtel.
- Your number should be active (not suspended or deactivated).
Documents Required to Port Airtel to Jio
You’ll need the following documents to port your Airtel number to Jio:
- Aadhar Card (preferred ID proof)
- Passport-size photo
- Porting code (UPC) generated via SMS
- For postpaid users: last bill payment receipt

How to Port Airtel to Jio (Step-by-Step Guide)
Here’s a detailed step-by-step guide on how to port Airtel to Jio SIM in 2025:
1. Generate the Porting Code (UPC)
- Send an SMS in the format:
PORT [Your 10-digit Airtel Number]
Example:PORT 9876543210
Send this message to 1900. - You will receive an SMS with a Unique Porting Code (UPC). This code is valid for 4 days (30 days in J&K, Assam, and NE states).
2. Visit the Nearest Jio Store or Retailer
- Take your porting code, Aadhar card, and passport-size photo.
- Visit the nearest Jio Store, Reliance Digital, or authorized Jio retailer.
- Ask for MNP (Mobile Number Portability) service.
3. Submit Documents and Complete Biometric KYC
- Provide your porting code and necessary documents.
- A biometric verification will be done using your fingerprint.
- Once verified, you’ll receive a new Jio SIM card with the same number.
4. Wait for Porting Confirmation
- Porting usually takes 3 working days (up to 5 days in some areas).
- During this period, your Airtel number will remain active.
- You’ll receive an SMS from both Airtel and Jio regarding the porting status.
5. Insert the Jio SIM
- Once porting is successful, your Airtel SIM will stop working.
- Insert the new Jio SIM into your phone.
- Your number is now successfully ported to Jio.
How to Port Airtel to Jio Online (Home Delivery Option)
Jio also offers a convenient home delivery option for porting:
- Visit the official Jio website or use the MyJio app.
- Click on “Port to Jio” and enter your contact details.
- A Jio executive will visit your address for KYC and SIM delivery.
- Follow the same porting steps with the UPC code and documents.
Airtel to Jio Port Time
Type of Service | Approx. Porting Time |
---|---|
Prepaid | 3 working days |
Postpaid | 3-5 working days |
J&K, Assam, NE | Up to 7 working days |
Airtel to Jio Port Offers (2025)
Jio offers exciting benefits for users porting from Airtel:
- Unlimited voice calls (Local + STD + Roaming)
- High-speed 4G/5G data with rollover benefits
- OTT Subscriptions: Disney+ Hotstar, JioCinema, and more
- Plans starting as low as ₹199/month
Check the latest Jio port offers on the official website or at a Jio store.
Best Jio Port Plans for Prepaid & Postpaid Users
Plan Type | Price | Benefits | Validity |
---|---|---|---|
Prepaid | ₹239 | 1.5GB/day, Unlimited Calls, 100 SMS/day | 28 days |
Postpaid | ₹399 | 75GB Data, Unlimited Calls, Netflix, Amazon Prime | Monthly |
Common Issues During Porting (and Solutions)
Issue | Solution |
---|---|
UPC Code Not Received | Retry after some time or call Airtel customer care |
Porting Rejected | Clear dues (postpaid) and retry |
SIM Not Activated | Call Jio customer care or visit a store |
Switching to Jio Made Easy
Now that you know how to port Airtel to Jio, the process is easier than ever. With superior connectivity, attractive plans, and excellent customer support, Jio offers a great alternative to Airtel. Make sure you have your documents ready, follow the steps carefully, and you’ll be up and running on Jio in no time.
FAQs – on How to Port Airtel to Jio
Q1. Is there any fee to port from Airtel to Jio?
No, porting is free. However, you’ll need to recharge your new Jio SIM with a minimum plan.
Q2. Will I lose my contacts and data?
No. Porting only affects the network; your contacts and data stay on your phone.
Q3. Can I cancel the port request?
Yes, you can cancel within 24 hours by sending “CANCEL [Mobile Number]” to 1900.
Q4. Can I port my Airtel postpaid number to Jio prepaid?
Yes, you can choose either prepaid or postpaid while porting.
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